About CoolPaws

CoolPaws is an online pet accessories store based in the United States, dedicated to helping pet owners keep their dogs and cats happy, healthy, and comfortable all year round.

We carefully select and curate premium pet products — from self-cooling mats to portable water bottles, grooming tools, and more — and deliver them directly to your door with free standard shipping on all orders.

Our Mission

We believe every pet deserves the best care possible. Our mission is simple: make it easy and affordable for pet owners to find high-quality accessories that improve their pet's quality of life.

Who We Are

CoolPaws is a small pet-loving team based in Arizona, United States. We are a small business committed to providing excellent products and honest, transparent service to every customer.

What We Sell

We offer a curated range of pet accessories including:

• Self-cooling mats for dogs and cats
• Portable water bottles and fountains
• Pet feeding mats and automatic feeders
• Grooming brushes and bath towels
• Car seat covers and travel accessories
• Harnesses and leashes

Shipping & Delivery

We offer free standard shipping on all orders to the United States. Orders are typically delivered within 14–21 business days. We partner with reliable international shipping carriers to ensure your order arrives safely.

Customer Support

Have a question or need help with your order? We're here for you.

📧 Email: support@coolpaws.online
📍 Location: Arizona, United States
🕐 Business Hours: Monday–Friday, 9:00 AM–5:00 PM MST

We typically respond to all inquiries within 24 business hours.

Our Promise

We are committed to transparency and honesty in everything we do. If you are ever unsatisfied with your purchase, please contact us and we will do our best to make it right. Please review our Refund Policy for full details.